Returns & Exchanges
At 24-7 Games & Collectables, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, we offer a 30-day window for returns and exchanges on all unworn, tagged merchandise.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.
Ship It Back
Print the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing